Contact Holliday Park Water Restoration

What's safe to do before the crew shows up in Holliday Park?

Safety comes first and stopping the water comes second. Everything after that can wait for the crew, so call as soon as the water is under control.

• Treat electricity as the first hazard, and don't walk into a flooded room while the lights or appliances in it are still on.
• Find the main shutoff and turn it clockwise until it stops. In a basement it's often next to the water meter, low on the wall that faces the street.
• If you have a sump pump, check whether it's running. A tripped breaker or an unplugged cord is worth a look, as long as you can reach it without wading in.
• Frozen pipes usually split in outside walls or unheated spaces. Close the main valve, and don't try to thaw the pipe with an open flame.
• Treat anything that came out of a drain as contaminated. Don't try to mop it up yourself, and keep the door to that area closed.
• Get papers and keepsakes off the floor and into a dry room first, since those are the hardest things to replace.
• According to the EPA's guide to mold and moisture, drying water damaged materials within 24 to 48 hours helps prevent mold, which is why the call shouldn't wait until morning.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What does the person who answers need to know?

The first call takes a few minutes, and most of it is about where the water came from and how far it spread.

• Whether the leak has stopped or water is still coming in.
• If the backup started during a storm, which points to the sewer line more than the plumbing inside.
• If you've seen standing water when you look in the crawl space access.
• When it started, even if it's a guess.
• Roughly when the house was built. Much of Holliday Park went up in the 1920s to 1970s, and the age points the crew toward likely trouble spots.
• Whether you were able to reach the breaker panel.
• The name of your insurance company, if you've already decided to file.

It's fine to guess on any of these, and the crew will confirm the details on site.

What should you expect when the crew shows up in Holliday Park?

Their first job is the source. Once the leak or backup is stopped and the power is safe, they move on to how far the water went.

Next they map the wet area with moisture meters, because water travels under flooring and behind baseboards farther than it looks. Our crew takes the damage photos as they go and puts them into a photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

The crew goes over the findings with you before anything is torn out, and the choice of whether to involve your insurance company is yours.

For a sewage backup, expect the crew to clean and disinfect the area before drying starts, and to remove soaked materials that can't be saved.

Once you give the go ahead, extraction and drying start. The crew comes back to check the readings and moves equipment as areas dry out.

What's worth knowing about water damage in Holliday Park homes?

Holliday Park has homes from the 1920s to 1970s, so the plumbing varies a lot from street to street. Tell us roughly when yours was built. Around Holliday Park, ranch, split level, colonial and Cape Cod homes are common. Homes here sit on full basements and crawl spaces, and each one takes on water a little differently. Cast iron drain lines in older houses corrode or let roots in over time, which can lead to backups. Being near the White River means storm water and a high water table are part of the picture, so tell us if the water came from outside. Large old trees near the house raise the odds of roots getting into an older sewer line. Mention any of this when you call, and the crew will plan around it.

Where does the Holliday Park number take calls from?

The Holliday Park crew covers these neighborhoods:

• Delaware Trails · much of it from the 1950s to 1970s, basements are common
• Meridian Hills · built mostly in the 1930s to 1960s, basements are common
• Williams Creek · much of it from the 1930s to 1970s, basements are common
• Crows Nest · much of it from the 1900s
• Arden · basements are common
• Spring Mill Heights · basements are common

This number also takes calls from nearby Meridian-Kessler, Rocky Ripple, Augusta, Spring Hill, Crooked Creek and New Augusta. If you can't tell whether you're covered, call anyway, and the team will tell you on the phone whether a crew can reach your address. The service pages cover each job in more detail, starting with water damage restoration and basement flooding.

What do callers in Holliday Park want to know first?

Who runs the crews behind Holliday Park Water Restoration?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. Its BBB profile shows an A+ rating and accreditation since 2019.

It was named one of the 2025 Best Places to Work in Indiana in the small companies group. Aaron joined FOX59's Indy Now in January 2026 to talk about water restoration and protecting your home. On WISH-TV's Life.Style.Live, the company has talked about its community work, like its yearly back to school backpack giveaway. Calls to the number on this page reach the same team at any hour.